If you found some reason that you would like to return the product received, you may return the product to us within 7 days after received by following below guidelines:

 

Customer must snap the photo of product to be returned and send to dioniosdiamond@gmail.com with below details,

Subject : Product Return

Order No. : 

Product(s) Name :

Return Reason : (e.g., Defective Product/ Incorrect product received and attach with photo of the product)


Once we've verified the return, we will send the return address to customer to return the product, customer must inform us the tracking number after return the parcel for our tracking purpose; and once we received and confirmed the goods/products, customer will receive their refund within certain time after the confirmation.


Please contact us if you have any questions or doubts.